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Delivery Information

DELIVERY TIME

GENERAL DELIVERY TIMEFRAMES:

Main Cities 1 - 3 working days

Regional Areas 2 - 5 working days

Remote Areas 3 - 7 working days

 Please take note of the following:


If you need an urgent delivery please contact us directly (details below)

You'll receive your tracking number and ETA via email

All orders are sent by courier / available for collection if specified.


Any other questions? Contact us on 011 615 2447/ 011 684 1204 or [email protected]


Here at Heroes of Games and Comics (HGC), we strive to get every product delivered quickly and in 100% good condition. Over the past few years we have developed a system that works efficiently and that allows both us and our clients the ability to track each step of the process. We currently have a 100% on-time delivery success rate.


If you have selected to collect your order instead of having it delivered, you are able to collect your parcel from any of our branches listed on our contact page. Please take note of the following when doing so:


  1. What should I bring when collecting my parcel? Please have your order number ready and bring your ID along. 
  2. When can I collect my parcel? Please note that your order needs to be completed before collection can take place. You'll need to wait for our confirmation that the order is ready for collection :) 

What are the collection times? Collections only take place from Mon - Sun as per the working hours specified on our contact page

If you have any other questions please feel free to give us a call